Privacy Policy

1. Introduction
Food Lab Australia (“Food Lab,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website www.foodlabaustralia.com (“Website”).
2. Collection of Personal Information
We may collect personal information directly from you or through automated means when you interact with our Website. This may include:
Name, email address, and contact details when you fill out forms or communicate with us.
Information you provide when subscribing to newsletters, writing in the contact form, or marketing communications.
Technical information such as IP addresses, browser type, and browsing behavior through cookies and analytics tools.
3. Use of Personal Information
We collect and use your personal information to:
Provide and improve our services and Website functionality.
Respond to inquiries and provide customer support.
Send updates, marketing materials, or promotional content (where consent has been provided).
Comply with legal obligations and enforce our Terms of Use.
4. Disclosure of Personal Information
We will not sell, rent, or trade your personal information. However, we may disclose your information in the following circumstances:
To service providers who assist in operating our Website and business (e.g., IT services, marketing platforms, website provider) under confidentiality agreements.
To comply with legal obligations, law enforcement requests, or regulatory requirements.
In case of business transfers, mergers, or acquisitions where disclosure is necessary.
5. Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. We store data securely using industry-standard security measures. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve services. By using our Website, you consent to our use of cookies unless you disable them through your browser settings.
7. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate, outdated, or incomplete. To request access or corrections, please contact us using the details below.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our Website, and we encourage you to review it periodically. Continued use of our Website after updates constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Food Lab Australia
info@foodlabaustralia.com

This Privacy Policy was last updated on Friday February 28, 2025.